Click on the "Login" link on the top right of the home page to get to the login screen. Type your credentials into the username and password fields and click the "Login" button to access your account. You may also log in here.

Please confirm all purchases before you complete them as we are unable to provide refunds for digital content. If you need assistance with your purchase or would like to return printed materials please contact us using our Contact Us form.

After logging in, click on My Account. Click on the edit tab (upper right, under My Account). Type your new password into the "password" and "confirm password" fields and save.  After logging in, you may also change your password here.

Please use our Contact Us form for all technical-related questions. A representative will respond to your question within 24-48 business hours.

In accordance with applicable law, we collect tax in all states. Sales tax is applied to the total amount of the order and is based on the shipment's destination state and local sales tax rates. Applicable sales tax is charged for electronically delivered products where required by local law. These items are considered to be "shipped" to the address that your order was billed to.

A charge will immediately appear on your bank statement under the name "Sheridan".

Our online reader provides a consistent design and experience across all browsers and devices, allowing you to focus on your eBook instead of learning the platform or downloading software.

No, you can only view your content on one device at a time because this file type is protected.

• Fast, easy navigation
• Linked Table of Contents and bookmarking
• In-text and marginal note taking
• Highlighting of text, graphs, and images
• Keyword search within text and notes
• Note and bookmark organizer
• Built-in dictionary
• Offline access to select titles
• Printing options on select titles
• Copy and paste option on select titles
• Flashcard creation
• Personalized study guide
• Collaboration and note sharing
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• Watch the video demo here

Some Online eBooks offers an offline function where users can select a page range to cache within their browser for when wifi is not available. The percentage of offline availability is determined by the publisher. This is not a downloadable eBook. To determine if your eBook will allow for offline access, select the settings icon when viewing the book.

Please use our Contact Us form or the form in the Online eBook for all technical-related questions. A representative will respond to your question within 24-48 business hours.

Note: You must have an Internet connection to activate Offline mode. Clearing your browser cache may disrupt the Offline functionality.

Step 1: Log in and navigate to your My eLibrary to select the eBook you would like to view in Offline mode. Select ‘Read Now’ to open your eBook.

Step 2: In the upper left-hand corner of the eReader, open the menu.

Step 3: Select 'Offline' from the main menu.

Step 4: Selecrt the pages you would like to have offline access to and click the ‘Download’ button.

Your offline session is now ready to use. Please return to this page when you are not connected to the internet to access the content. You can add this page’s web address as a bookmark or Favorite in your browser for quick access to your content later while offline.

Our online reader allows you to access your materials on any Internet-enabled device including tablets, smartphones, desktops, and laptops. Offline access is available, but no downloads are required!

Step 1: Log in and select the eBook you would like to print from your My eLibrary. Select ‘Read now’.

Step 2: In the upper left-hand corner of the eReader, open the menu.

Step 3: Select ‘Print’ from the main menu.

Step 4: Select page number(s) you would like to print. If you would like to print more than one page, select 'Add More'.

Step 5: Select 'Print'.

Step 6: Select 'Download'.

Step 7: Select 'Download' again.

You may now print the pages from the downloaded PDF.

You can print 30% of the eBook or about 10 pages.